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Score

6.24 /10
Average

Octa

Cyprus

5-10 years

Regulated in Cyprus

Market Maker (MM)

MT4 Full License

Global Business

High potential risk

https://www.octafx.com/

Influence

A

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Comparison

Quantity 146

Exposure

Time Machine
Website

Score

The WikiFX Score of this broker is reduced because of too many complaints!
Time Machine
Website

Open Account

Website

Licenses

VPS Standard
No restriction on the broker account. Support service provided by WikiFX

Single Core

1G

40G

open now

Regulatory disclosure

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Danger

ID BAPPEBTI
2022-09-20
"Bappebti Blocks 760 Website Domains, Reminds of the Risk of Transactions in Unlicensed PBK Entities"
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ID BAPPEBTI
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Danger

MY SCM
2020-01-01
INVESTOR ALERT LIST
Octa

Broker Information

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Company Name

Octa Markets LTD

Company Abbreviation

Octa

Platform registered country and region

Cyprus

Company website

  • https://www.octafx.com/
  • https://www.octafx.eu/
  • https://www.octaeu.com/
  • https://www.octafxidn.online/
  • https://www.octafx.services
  • https://www.octafx.net

X

  • https://twitter.com/OctaFX

Facebook

  • https://www.facebook.com/octafx/

Instagram

  • https://www.instagram.com/octafx_official/

YouTube

  • https://www.youtube.com/c/OctaFX

Linkedin

  • https://www.linkedin.com/company/octa-official/

Pyramid scheme complaint

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WikiFX Risk Alerts 3
Previous Detection : 2025-08-31
  • The number of the complaints received by WikiFX have reached 134 for this broker in the past 3 months. Please be aware of the risk and the potential scam!
  • The number of this brokers's negative field survey reviews has reached 1. Please be aware of the risk and the potential scam!
A Visit to OCTAFX in Cyprus – No Office Found
A Visit to OCTAFX in Cyprus – No Office Found
A Visit to OCTAFX in Cyprus – No Office Found
WikiFX Survey
Octa
Danger
Octa Cyprus
A Visit to OCTAFX in Cyprus – No Office Found
A Visit to OCTAFX in Cyprus – No Office Found
A Visit to OCTAFX in Cyprus – No Office Found
WikiFX Survey
Octa
Danger
Octa Cyprus

WikiFX Verification

    Overview

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    WikiFX Survey

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    MT4/5

    Genealogy

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    Keywords

    Account

    Time Machine

Exposure

146 pieces of exposure in total
Pyramid scheme complaint
Expose
Unable to Withdraw

Withdrawal is too slow

Withdrawal is too slow, it hasn't arrived for a day.

2024-09-15 03:52
Severe Slippage

Slippage

My ballance just lost only few trade using this broker, open only 0,01 and slippage just mind blow..

2025-08-22 00:14
Unable to Withdraw

OCTAFX Are SCAMMERS!!!

OCTAFX Are SCAMMERS! AVOID THEM AT ALL COSTS! they repeatedly charged me extremely high withdrawal fees, rejected my withdrawal multiple times by forcing me to make more and more trades before I could withdraw my capital in my Octafx account! TOTAL Cheats and OCTAFX CANNOT BE TRUSTED!!!

2025-05-11 13:45
Unable to Withdraw

Octafx maliciously refuses withdrawals

I have been a client of Octa Markets Ltd since 29-July-2024. The first deposit of USD19,000 was made on 29-Jul-2024, and the first withdrawal USD32,000 was made on 14-Aug-2024. On 10-Sep-2024, I submitted a request to withdraw USD13,000 from my account. Despite complying with all necessary verification processes and providing the required documentation, my withdrawal request has been unjustly denied. Now I can't login to my account! This has caused me significant distress and financial inconvenience. Despite my attempts to resolve this issue directly with Octa Markets Ltd through their customer support, I have not received a satisfactory response or a clear explanation for the denial of my withdrawal. The lack of transparency and the refusal to release my funds suggest potential misconduct or malpractice.

2024-10-25 10:46
Scam

not reflected my amount 15500

hi not reflected my deposited fund in my account 15500 thousand

2025-07-03 03:00
Unable to Withdraw

unable to withdraw ,the de verified rhe account

they deverified the accound and asked for document which i already submitted 2 days back still till now not verified and not letting me with draw too

2024-08-26 20:55
Scam

OctaFX Blocked My Account & Denied My Withdrawal

I have been using OctaFX for the past year. Everything was fine when I was making losses, but when I finally made a profit and requested a withdrawal, they blocked my account and declined my $462 withdrawal. OctaFX scammed me! I sent multiple emails, but there has been no response. OctaFX, don't scam Indian users—refund my $462! My Account Number: 48198739

2025-02-08 14:07
Unable to Withdraw

Delayed withdrawal when in profit

I have uses Octa for about 6 months when they started playing games. I was profiting about 15K USD (Fix Rate). When I wanted to withdraw, they say a lot of excuses to delay my withdrawal. Some of these reasons include: We need to verify with the bank, we are waiting for the funds provider, holiday season, etc… And then after 1 week from my withdrawal request, they say my account is under investigation for suspicious activities. Yeah, the suspicious activities that they were referring to was I was profiting a lot…hahhahaha. Then i was informed they do this routinely to make sure their clients’ funds are safe. But when i asked my friends who used Octa, they never have this happened to them because they were profiting way less than me. And the. after almost 3 weeks, they finally approved my withdrawl request. aAnd one more thing, their customer service are basically all robots. they use fake names amd profile pictures. Please dont use Octa.

2024-12-06 15:08
Scam

chart manipulation issues unable to close the trad

my whole wealth will be destroyed by this broker Deposit is more than withdrawal

2024-12-07 18:32
Unable to Withdraw

FRAUD BROKER NOT ALLOW WITHDRAWAL OF FUND BLOKED

PLEASE DO NOT OPEN ACCOUNT WITH THEM THEY DO NOT ALLOW WITHDRAWAL OF FUND NO RESPONSE FROM SUPPORT TEAM PLEASE STAY AWAY FROM THEM MULTIPLE WITHDRAWAL REQUESTS NOT PROCESSED BY THEM.

2025-04-30 22:20
Severe Slippage

Severe slippage while news release!

Recently I found out that trading during economic releases causes severe slippage. I understand that news releases can cause slippage but not this much! In the first pic attached, I placed my sell stop order at 161.620. But it was filled at close to 161.385. That was a 23 pip difference! In the second pic attached, I placed my buy stop at 0.90110. But it was filled 0.90274. That was a 16 pip difference!

2024-07-05 10:37
Unable to Withdraw

Profit cannot be withdrawn, and the principal cannot be withdrawn three times.

I deposited 9900 on June 17th to the Octa platform. Due to the platform's bonus promotion and high leverage, my funds doubled within a month. At this point, I wanted to withdraw the profits, but the platform refused my withdrawal request and asked me to provide KYC and three months of USDT wallet transaction records. After providing the requested documents, the platform claimed that I engaged in unauthorized trading. However, I traded normally, placing manual orders without delay or pushing positions. They want to deduct my profits and I even considered just getting back my initial investment. It has been almost three months now, and my initial investment has still not been withdrawn. Every time I communicate with the platform via email, their response is either that they are handling my withdrawal request normally or that it has been forwarded to the finance department. I hope that through Tianyan, the platform will address this issue correctly. Thank you.

2024-09-25 21:18
Scam

scammmed

I had deposited money. they took my money.my Bak already deducted my money .I have the evidence.

2025-03-01 19:25
Scam

after trading from 31

after trading from 31 dollars octa Fx took all of my funds and disable my trading account and also blocked my profile that 800 isnt a withdrawal at all it was a transfer to my mt4 account stay away from this scam broker save your funds guys thank you

2024-09-26 22:51
Unable to Withdraw

I opened a sell USDJPY

I opened a sell USDJPY position on OctaFX to hedge import costs. Despite generating a profit for 15615 USD, OctaFX accused me of arbitrage and seized my funds. I provided ample evidence to prove that my hedging was legitimate, and multiple OctaFX agents confirmed this. However, OctaFX's compliance department insisted otherwise. I tried filing a complaint with CySEC, but they responded that OctaFX is no longer regulated by them. I urge other traders to be cautious when using swap-free accounts, as there's a risk of your profits being unfairly seized.OctaFX's actions were unjustified and have damaged my trust in the company.

2024-08-18 17:53
Unable to Withdraw

Extremely Poor Support with No Resolution or Clear

I have been using Octa for a while, but recent experiences have been extremely disappointing. For over two weeks now, I've been facing an issue that was supposedly escalated to their finance team and senior management, but there has been no resolution or clear update on what's happening. Despite repeated follow-ups, all I get are generic statements like: "Our processing department is still in the midst of investigating this issue." "This will be the report number that has been escalated to our finance team regarding this clarification: 3858103" "Please know that we're taking this issue very seriously and are working to resolve it as quickly as possible." No SLAs or ETAs have been provided, and it feels like the finance team is running the entire operation with no accountability to the customers. It's honestly frustrating to see no concrete progress despite my issue being escalated to high-level management. I would urge others to be cautious when dealing with Octa.

2024-10-24 16:33
    Octa · Company summary
    Quick Octa Review Summary
    Founded2011
    Registered Country/RegionCyprus
    RegulationRegulated by CYSEC
    Market InstrumentsCurrrency pairs, gold/silver, commodities, indices, cryptos
    Demo Account✅
    Min Deposit50 EUR
    LeverageUp to 1:30
    EUR/USD SpreadFloating around 1.1 pips
    Trading PlatformOctaTrader, Web platform, Android
    Payment MethodsSwissquote, BluOr Bank, RIETUMU
    Deposit & Withdrawal Fee❌
    Customer Support9 a.m. – 6 p.m. UTC+3
    Email: clientsupport@octaeu.com
    Regional RestrictionsBelgium, the USA, Canada, Spain, and the UK, as well as to jurisdictions outside the European Economic Area (EEA) except Switzerland

    Octa Information

    Founded in 2011, Octa a regulated broker registered in Cyprus, offering trading in currrency pairs, gold/silver, commodities, indices, and cryptos on OctaTrader, Web platform, and Android platforms.

    OctaFX's home page

    Pros and Cons

    Pros Cons
    Regulated by CYSECRegional restrictions
    Various tradable instrumentsMT4/MT5 unavailable
    Demo accounts availableLimited payment options
    Tight EUR/USD spreadNo 24/7 customer support
    No fees for deposits and withdrawals

    Is Octa Legit?

    Yes. Octa is currently regulated by Cyprus Securities and Exchange Commission (CySEC).

    Regulated CountryRegulated byRegulated EntityLicense TypeLicense Number
    Cyprus
    		CySECOcta Markets Cyprus LtdMarket Making (MM)372/18
    Is Octa Legit?
    Is Octa Legit?

    What Can I Trade on Octa?

    Octa offers trading in currrency pairs, gold/silver, commodities, indices, and cryptos.

    Tradable Instruments Supported
    Currency pairs✔
    Gold & Silver✔
    Commodities✔
    Indices✔
    Cryptos✔
    Stocks❌
    Bonds❌
    Options❌
    ETFs❌

    Leverage

    The maximum leverage vary on the asset class. Detailed info can be found in the table below:

    Asset ClassMax Leverage
    Currency pairs1:30
    Gold & Silver1:20
    Commodities1:10
    Indices1:20
    Cryptos1:25

    It is important to keep in mind that the greater the leverage, the greater the risk of losing your deposited capital. The use of leverage can both work in your favour and against you.

    Leverage

    Spread and Commission

    Octa offers commission-free trading and the EUR/USD spread is floating around 1.1 pips. If you are interested in spreads on other trading instruments, you can visit https://www.octaeu.com/spreads/

    Spread

    Trading Platform

    Octa has a built-in proprietary trading platform - OctaTrader available on the Web, Desktop, and Android versions.

    OctaTrader

    Deposit and Withdrawal

    Octa supports very limited payment options, only Swissquote, BluOr Bank, and RIETUMU.

    The minimum deposit or withdrawal amount are both 50 EUR.

    All deposits and withdrawals are free of charge, and can be processed within 3-7 business days.

    Deposit details
    Withdrawal details

    Customer Support Options

    Octa provides email instead of phone or live chat contact, which will result in traders being unable to deal with emergencies on time. You can also follow them on some social platforms, such as Facebook, Twitter, and Instagram.

    Contact Options Details
    Email clientsupport@octaeu.com
    Social Media Facebook, Twitter, Instagram
    Website Language English, Italian
    Physical Address 1 Agias Zonis and Thessalonikis Corner, Nicolaou PentadromosCenter, Block: B', Office: 201,3026, Limassol, Cyprus
    Customer Support Options

    News

    OctaFX Update: Crypto Deposit Restrictions Raise Regulatory Concerns

    ExposureOctaFX Update: Crypto Deposit Restrictions Raise Regulatory Concerns

    2025-08-23 16:17

    Malaysian traders using OctaFX Malaysia should take note of a significant update affecting their accounts. As of 18 August 2025, the broker has disabled deposits via Ethereum (ETH) and Bitcoin (BTC) for clients in Malaysia.

    WikiFX
    2025-08-23 16:17
    Exposure
    OctaFX Update: Crypto Deposit Restrictions Raise Regulatory Concerns
    OctaFX Update: Crypto Deposit Restrictions Raise Regulatory Concerns

    ExposureOctaFX Update: Crypto Deposit Restrictions Raise Regulatory Concerns

    2025-08-23 16:17

    Malaysian traders using OctaFX Malaysia should take note of a significant update affecting their accounts. As of 18 August 2025, the broker has disabled deposits via Ethereum (ETH) and Bitcoin (BTC) for clients in Malaysia.

    WikiFX
    2025-08-23 16:17
    Exposure
    OctaFX Update: Crypto Deposit Restrictions Raise Regulatory Concerns
    How to handle first losses as a trader: Octa Broker's guide

    NewsHow to handle first losses as a trader: Octa Broker's guide

    2025-08-22 23:36

    Trading losses are tough—and the less experience you have as a trader, the harder it is to handle them. However, those willing to persevere and learn from their mistakes can turn any temporary setback

    WikiFX
    2025-08-22 23:36
    News
    How to handle first losses as a trader: Octa Broker's guide
    Octa Broker's guide to leverage and margin

    NewsOcta Broker's guide to leverage and margin

    2025-08-21 00:59

    Have you ever felt like you're trying to grow a beautiful garden with just a single withered seed？ Welcome to the world of CFD trading! But here's a fun fact: if you partner with a reliable and respec

    WikiFX
    2025-08-21 00:59
    News
    Octa Broker's guide to leverage and margin
    About More

    User Reviews

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    102

    Comments

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    KayodeLawal
    0-3months
    I wanted to ask something about accounts here, why they offer different accounts but the same trading conditions, all them offers 0,6 pips and swap free model. What’s the point of that? You could then just offer one choice, or at least make them different for various strategies. It was kinda strange for me, anyway, just went for octatrader acc and nothing impressive I noticed.
    2025-08-29 11:46
    Reply
    0
    0
    MwanaGahogeru
    0-3months
    I trade with octa for quite some time and the main reason why I keep trading with them is because they never problematized any of my withdrawals. I started with skrill, and after exceedeig the deposited amount now i only withdraw with a bank wire transfer… evetyhing is standard,, time-wise…
    2025-08-27 01:00
    Reply
    0
    0
    Racode Studio (Ratech)
    0-3months
    My ballance just lost only few trade using this broker, open only 0,01 and slippage just mind blow..
    2025-08-22 00:14
    Reply
    0
    0
    brauyan lopez
    0-3months
    excellent broker very effective, very stable, fast and clear
    2025-08-04 07:03
    Reply
    0
    0
    EthanOng
    0-3months
    Octa is one of the brokers that provide both nice trading environment and nice conditions with low fees. For instance, the spreads are hovering around 1 pips for EURUSD and other major pairs, whereas commission fees are zero. It means i have to pay only for spreads, but that’s tight. I’m trading through the mt4 as it’s a great platform to trade forex, and the executions are instant all the time. They don’t delay order at all.
    2025-08-01 23:27
    Reply
    0
    0
    Kagiso Mthembu
    0-3months
    Have heard a lot about this feature on different forums, got so interested that i signed up to check it out. ofc, i didn’t have any clue how exactly it works, so i contacted the support team, and they sent all THE detailed information. I didn’t expect them to be so fast in responding to my questions. Well done guys! Then I started using it in practice without any problems. Gotta admit, Octa came up with something great and I’ve not seen something like this in other places.
    2025-07-27 06:06
    Reply
    0
    0
    GardaSaragih
    0-3months
    This has been really nice and I like how I easily can work with this broker and not feel overwhelmed. :-) The support has been helpful for the few times I reached out to them.
    2025-07-16 20:11
    Reply
    0
    0
    Ka_small44
    0-3months
    Octa buys with its transparency and affordability of forex trading. But still I can’t call their spreads the lowest I’ve seen. For example, attached picture from the Asian session I usually trade. 1 pip seems a good deal still expected it lower IDK Still a suitable choice for me. Good platform, fast withdrawal approvals by email, I like my experience here anyway Just opinion
    2025-07-12 20:04
    Reply
    0
    0
    AhmadSaputra
    0-3months
    Really one of the best brokers when it concerns costs of trading Basically, only spreads which are lower than market average My theme was swaps, precisely lack of swaps allowing me to trade in swing style for almost free paying small amount for spreads😉 But what about being versatile?! For swing traders is safe heaven but for scalpers… Major problem, no zero spreads accounts. I wanted to expand my strategies there!
    2025-07-05 22:24
    Reply
    0
    0
    Varun Sharma
    more than one year
    hi not reflected my deposited fund in my account 15500 thousand Unable to deposit or withdraw funds
    2025-07-03 03:00
    Reply
    0
    0
    AbijahSilaban
    0-3months
    Octa provided a good service overall. Smooth deposits and withdrawals, not much of execution problems. Transparency is all about them. Though, for me, it was a significant drawback that I couldn’t control costs of trading. I focus on scalp trades and need some sort of stability, which obviously can’t be achieved by variable spreads. I would be happy if they added zero spreads accounts with fixed commissions.
    2025-06-27 20:48
    Reply
    0
    0
    IzzaHamid
    0-3months
    For some reason, my login info keeps resetting, this is making me upset. I'm not even connecting from other devices, its the same laptop. But about every month, it keeps suggesting I confirm all my info once again. Trading is good, the USD-based pairs, and pairs with NZD/AUD work well, I think Octa has bigger reach in SEA region, and I think the quotes are maybe coming from that region too. They're also good with crypto I've noticed. Just the website logs me out...
    2025-06-19 00:22
    Reply
    0
    0
    AndileDlamini
    0-3months
    Signed up to try out Octa a while back. Setup didn’t take long, but figuring out the extras took some time. Still learning how everything works together. Had a few moments where the charts didn't update as expected but nothing crashed. Support got back, just not fast. Works, but not super smooth for beginners.
    2025-06-12 20:24
    Reply
    0
    0
    BhekiSibanda
    0-3months
    For those who don’t have any clue about their reuptation, let me tell you something. This broker is regulated by CySec, one of the most authoritative entities in the world. I trust them 100%!!! Most of all, i like their new AI chart feautre that saves me so much time and I don’t need to analyze anymore on my own. That tool is able to give you the most accurate patterns and support and resistance levels. It showed a triagnle and I made a nice profit.
    2025-06-06 13:44
    Reply
    0
    0
    teeto
    more than one year
    Octa is actually a very good all round broker which can operate at the level of other top broker in the industry. Offereing 10s of tradeable instruments with very low spread and fast execution. Pretty impressive for me.
    2025-06-05 17:18
    Reply
    0
    0
    kween
    more than one year
    I have to give it up for OCTA, its been 2 years of trading with them on my MT4, and no issues at all. Fast execution speed No lagging Low spread
    2025-06-05 11:25
    Reply
    0
    0
    FX1242016544
    6-12months
    Good evening, I'm Rico Nurhidayat and I want to express my issue regarding the inability to withdraw funds for almost 2 weeks. I've contacted the customer service of the platform, and they only provided reasons that funds are being processed by the Finance Department and asked to wait without any clarity. I was informed that my account is under investigation. I was advised to send an email, which I did, but received the same responses. A few days later, the platform responded stating that the deposit amount is not larger than the profit gained, leading us to the conclusion that we must deposit a substantial amount to ensure smooth fund withdrawal, because the smaller deposits we have made are quite difficult.
    2025-06-01 15:26
    Reply
    0
    0
    SyazwanNasir
    3-6months
    I depocited around 110$ in my local currency cause I was expecting the 10 to go to fees. SOmehow I got almost exactly 110, so I guess the conversion rate is pretty good here. Only that it took 3 HOURS to arrive, and even longer when i decided to withdraw the money And the bonus... oh it's not 100% like some other brokers, it's just 50 which is a real shame tbh.
    2025-05-17 21:12
    Reply
    0
    0
    FX3478476492
    3-6months
    OCTAFX Are SCAMMERS! AVOID THEM AT ALL COSTS! they repeatedly charged me extremely high withdrawal fees, rejected my withdrawal multiple times by forcing me to make more and more trades before I could withdraw my capital in my Octafx account! TOTAL Cheats and OCTAFX CANNOT BE TRUSTED!!!
    2025-05-11 13:45
    Reply
    0
    0
    RAKHI7513
    6-12months
    PLEASE DO NOT OPEN ACCOUNT WITH THEM THEY DO NOT ALLOW WITHDRAWAL OF FUND NO RESPONSE FROM SUPPORT TEAM PLEASE STAY AWAY FROM THEM MULTIPLE WITHDRAWAL REQUESTS NOT PROCESSED BY THEM.
    2025-04-30 22:20
    Reply
    0
    0
    FaadiN
    3-6months
    Let’s begin with that octa is a good broker. I’ve been trading with them for 2 years, to prove this fact. But, the ideal one, no I think, is too early to call it with such statements. I liked the conditions- good numbers on leverage, spreads and zero in the graph in swaps graph. Still, something is missing. IDK, maybe some platforms, like tradingview or ctrader, or some pro perks, like super leverage.
    2025-04-30 20:33
    Reply
    0
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    You are visiting the WikiFX website. WikiFX Internet and its mobile products are an enterprise information searching tool for global users. When using WikiFX products, users should consciously abide by the relevant laws and regulations of the country and region where they are located.
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