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Score

6.51 /10
Average

FXTM

United Kingdom

10-15 years

Regulated in United Kingdom

Straight Through Processing (STP)

MT4 Full License

Global Business

Suspicious Overrun

High potential risk

Offshore Regulated

AAA
A

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Comparison

Quantity 28

Exposure

Open Account
Website

Score

The WikiFX Score of this broker is reduced because of too many complaints!
Open Account
Website

Open Account

Website

Licenses

VPS Special
*Only support this broker's real account

Dual-core processor

100%

2GRam

100%

60GHarddisk

50%

Open for free

Regulatory disclosure

Danger

ID BAPPEBTI
2022-02-02
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E​xness

Danger

MY SCM
2021-01-01
INVESTOR ALERT LIST
FXTM

Contact number

English

+44 20 3734 1025

Broker Information

More

Company Name

Exinity Limited

Company Abbreviation

FXTM

Platform registered country and region

United Kingdom

Company website

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WikiFX Risk Alerts 3
Previous Detection : 2025-06-24
  • The number of the complaints received by WikiFX have reached 26 for this broker in the past 3 months. Please be aware of the risk and the potential scam!
  • This broker exceeds the business scope regulated by South Africa FSCA(license number: 50320)National Futures Association-UNFX Non-Forex License. Please be aware of the risk!
FXTM Joins Wiki Finance EXPO Bangkok 2024
FXTM Joins Wiki Finance EXPO Bangkok 2024
FXTM Joins Wiki Finance EXPO Bangkok 2024
WikiFX Survey
FXTM
FXTM Thailand
FXTM EXPO
A Visit to FXTM in Mauritius - Office Found
A Visit to FXTM in Mauritius - Office Found
A Visit to FXTM in Mauritius - Office Found
WikiFX Survey
FXTM
FXTM Mauritius
WikiFX Field Inspection to Forex Giant FXTM in Cyprus
WikiFX Field Inspection to Forex Giant FXTM in Cyprus
WikiFX Field Inspection to Forex Giant FXTM in Cyprus
WikiFX Survey
FXTM
Great
FXTM Cyprus
FXTM Joins Wiki Finance EXPO Bangkok 2024
FXTM Joins Wiki Finance EXPO Bangkok 2024
FXTM Joins Wiki Finance EXPO Bangkok 2024
WikiFX Survey
FXTM
FXTM Thailand
FXTM EXPO

WikiFX Verification

    Overview

    Biz Area

    WikiFX Survey

    Website

    MT4/5

    Genealogy

    Clones

    Keywords

    Account

    Time Machine

FXTM · Benchmark
Average transaction speed(ms)
422.6
The highest transaction speed(ms)
55 Great
The highest speed of opening positions(ms)
55 Perfect
The highest speed of closing position(ms)
172 Good
The lowest speed of opening positions(ms)
1985 Poor
The lowest speed of closing position(ms)
1797
Ranking: 2 / 130
Test user 5,538
Transactions 28,921
Ocuppied margin $24,796,880 USD
Data Source WikiFX Data provide
Updated: 2025-06-23 01:06:00

Exposure

28 pieces of exposure in total
Pyramid scheme complaint
Expose
Unable to Withdraw

FXTM is a scam platform! No withdrawral for various reasons!

It has been impossible to withdraw funds since December, and the handling fees deducted when withdrawing funds will not be returned. The reasons used include incomplete information, wrong bank information, unaccounted handling fees, in short, various reasons for not withdrawing funds. To put it bluntly, I just want to keep delaying until all the idle and withdrawal fees are deducted! This is a scam platform! Don't be fooled!

2024-01-24 13:49
Scam

Unethical Practices and Legal Violations

ForexTime's blatant disregard for Indian legalities is appalling. Despite being deemed illegal in India, they persist in servicing Indian clients, jeopardizing their safety. I've lodged a complaint with the Ombudsman of Mauritius, urging swift action to suspend their FSC Mauritius license unless they cease Indian operations immediately. This unethical conduct must not go unnoticed; I urge everyone to think twice before engaging with Forextime. Is offering services in a banned country ethical or unethical? It's unequivocally unethical. Explicitly stating non-compliance with Indian laws on their reply to my email while profiting from Indian residents is audacious . Anyone can check the official website of the Reserve Bank of India to verify it's illegal status. My account closure is a result of my complaint against Forextime to the Financial Services Commission, Mauritius. They engage in illicit practices by accepting deposits through local Indian banks, a clear violation amounting to money laundering. Registering with them poses a significant risk, as they might shut down at any time, leading to the loss of your funds. It's highly requested to not sign up and fall for a dubious platform.

2024-01-06 10:30
Unable to Withdraw

Unable to withdraw and must pay 50% personal income tax

I was induced to deposit money step by step before. Now 75% of the account balance is my principal, but it said that I need to pay 50% of the account balance as personal income tax to resume the withdrawal business. I consulted professionals in Japan and told me such a requirement is unreasonable. I really have no money. I have borrowed 940,000 yen from a friend for the platform anniversary event and illegal payment. Now my friend has no money to lend me any more to pay taxes. I hope the platform can help me get an explanation.

2022-04-24 23:52
Others

15,000 USD was stolen from my account, please compensate me for the loss.

On the afternoon of March 5, 2023, I suddenly received 5 text message reminders that the withdrawal was successful. I thought it was a joke, so I went to the toilet with a smile. Thinking that something was wrong, I quickly logged in to the account. All the funds in the account were suddenly transferred to Fu. I opened my USD wallet and was withdrawing money like crazy. I quickly changed my password and I was still withdrawing money during the modification process. Since I didn’t leave the account manager’s phone number at that time, all the previous manual customer pages of FXTO turned into robots, turning me into a robot. I was so anxious that I could only send an email to the official to stop my withdrawal. My total account balance was about 53,000USD. 1,700USD was transferred out to 1,500 USD from the first account, and 46,000USD was transferred out from the second account, which was about 52,000USD. I held a position margin. It was not enough to close the position. I took 15,000USD from the virtual currency channel of the wallet, leaving more than 30,000 USD. The withdrawal was completed very quickly in more than ten minutes. My wallet address was bound and verified, but the 15,000USD withdrew did not arrive in my account. Wallet, I quickly took out the remaining amount through the bound bank card. Futuo is too unsafe. The platform even withdraws funds without personal verification and cannot guarantee the safety of funds. The final reply from customer service said that my email information was leaked to ensure that third parties cannot access my email. The key problem is that Futuo did not make any The verification code will not be sent to the email address, so what is the use of accessing my email address. This led to my debt crisis, with a total loss of over 20,000USD

2024-03-18 10:40
Others

Do not use FXTM, your money is at risk.

I often can't log into my account, it says the username or password is incorrect, but they are not. I even changed my password via SMS, but still couldn't log in. I added a manager from the official website on WeChat, we chatted briefly and then they stopped replying; further inquiries were also ignored. Previously, I had several accounts under this login, but when I tried to access them six months later, all accounts had disappeared even though the username and password were correct. Recently, I couldn't log in at all with these credentials. Accessing their official website is very unstable, sometimes I can't get through at all. Even if there is money in your account, you can't log in, you have no way to withdraw it.

2024-12-29 23:21
Scam

Induced deposits with anniversary activities, and then a series of problems followed

Picture[1] On April 9th, a friend told me that the business had an anniversary event and asked me to contact customer service to see if I had the right to participate, so I was confused and passively participated. Figure [2] On April 10th, the first application for withdrawal of funds failed. The customer service refused to withdraw funds on the grounds that the anniversary activities were not completed, and said that the activities that were not completed within the specified time would be handed over to the judicial department and reported for levy letter. Figure [3] On April 11th, I borrowed money from a friend. Due to the transfer limit, I made a deposit of 320,000 yen and completed 50% of the progress of the activity. Figure [4] The platform could not be accessed on April 12th and 13th, the official statement is system maintenance and upgrade; on April 14th, the deposit of 331,000 yen was completed to complete the anniversary event. Figure [5] On April 14th, the second withdrawal failed. The customer service asked me to pay 20% of the account balance as the violation fee on the grounds that my account maliciously attacked the platform system data and caused a high profit violation, otherwise the account will be frozen. On April 15th, deposit 342,500 yen as a deposit. Figure [6] On April 17th, the deposit arrived. Figure [7] From April 18th to 22nd, I contacted customer service about the withdrawal of funds, and I have been inquiring all the time, but there is no result; I later informed that the profit part needs to pay 50% of the account balance as personal income tax before the withdrawal can be resumed. business. Figure [8] On April 24th, the illegal payment was refunded to the account. Figure [9] On April 24, it was found that the account main body of the old version was inconsistent with the account main body of the new version. I asked customer service, the customer service explained it, and sent an email to Exness's official mailbox for verification, but no reply was received.

2022-04-24 23:33

    Total Margin Trend

    • VPS Region
    • User
    • Products
    • Closing time
    • silicon valley
    • 400***
    • XAUUSD
    • 06-24 04:40:56
    • Frankfurt
    • 185***
    • XAUUSD
    • 06-24 04:40:00
    • Shanghai
    • 267***
    • XAUUSD
    • 06-24 03:44:11

    Stop Out

    0.70%

    Stop Out Symbol Distribution

    6 months

    Sources
    FXTM · Company summary
    Quick FXTM Review Summary
    Founded2011
    Registered CountryUnited Kingdom
    RegulationFCA, FSC (Offshore)
    Trading InstrumentsForex, metals, commodities, stocks, indices, cryptocurrencies, and CFDs
    Demo Account
    Account TypeAdvantage, Advantage Plus, Advantage Stocks
    Min Deposit$/€/£/₦200
    LeverageUp to 1:3000
    SpreadClose to zero on major FX pairs
    Trading PlatformMT4, MT5, mobile trading
    Payment MethodCredit/debit cards, e-wallets, bank wire transfers and local payment solutions
    Deposit Fee€/£/$3 or ₦ 2,500 fee for any deposit under €/£/$30 or ₦25,000
    Customer Support24/5 live chat, contact form
    Tel: +44 20 3734 1025
    Regional RestrictionsThe USA, Mauritius, Japan, Canada, Haiti, Iran, Suriname, the Democratic People's Republic of Korea, Puerto Rico, the Occupied Area of Cyprus, Quebec, Iraq, Syria, Cuba, Belarus, Myanmar, Russia and India

    FXTM Information

    FXTM (Forex Time), established in 2011, is a globally recognized forex and CFD broker regulated by both the Financial Services Commission (FSC) of Mauritius and the Financial Conduct Authority (FCA) in the UK. The company serves over 2 million clients across 150 countries, offering services in 18 languages. FXTM provides a diverse range of trading instruments including forex, metals, commodities, stocks, indices, cryptocurrencies, and various CFD products. The platform is known for its cost-effective trading solutions with competitive variable spreads that can reach as low as 0 pips. Traders can access the market through its user-friendly MT4 and MT5 trading platforms, available on desktop, web, and mobile devices, enabling convenient trading anytime and anywhere.

    FXTM's homepage

    FXTM Pros and Cons

    ProsCons
    • Regulated by FCA and FSC (Offshore)
    • High minimum deposit
    • Tailored account types
    • No 24/7 customer support
    • Demo accounts available
    • Region restrictions
    • Access to MT4 and MT5
    • Multiple funding and withdrawal options
    • Free eductaional resources
    • Rich trading tools
    • High-quality customer support

    Is FXTM Legit?

    FXTM operates under a strong regulatory frame, and it has several entities that are regulated in different jurisdictions:

    Regulated CountryRegulated AuthorityRegulated EntityLicense TypeLicense NumberCurrent Status
    FCAExinity UK LtdStraight Through Processing (STP)777911Regulated
    FSCEXINITY LIMITEDRetail Forex LicenseC113012295Offshore regulated

    Regulated by FCA

    Regulated by FSC

    Market Instruments

    FXTM offers over varioustradable instruments, covering forex, metals, commodities, stocks, indices, cryptocurrencies, and CFDs. However, this broker does not currently support trading on futures, options, and ETFs.

    Tradable AssetsSupported
    Forex
    Stocks
    Indices
    Precious Metals
    Commodities
    Cryptocurrencies
    CFDs
    Futures
    Options
    ETFs

    Market Intruments

    Account Type

    FXTM offers three different types of trading accounts, which are the Advantage account, the Advantage Plus, and the Advantage Stocksaccount. All accounts require a minimum deposit requirement of 200. Each account type has its own unique features and benefits, such as different spreads, commissions, and trading instruments.

    Account comparison

    Demo Account

    FXTM offers demo accounts for all its account types. These demo accounts allow traders to test their trading strategies in a risk-free environment using virtual funds. Demo accounts are also useful for new traders who want to learn how to trade before committing real money to live trading.

    How to Open an Account?

    • To open an account with FXTM, you first need to visit their website and click on the “OPEN ACCOUNT” button on the top right-hand corner of the page.
    click on the OPEN ACCOUNT button
    • This will take you to the account registration page where you will need to fill out some basic personal information like your name, email address, and phone number.
    Fill in required info
    • Next, you will be asked to choose the type of account you want to open. FXTM offers three main account types - Advantage, Advantage Plus, Advantage Stocks, each with its own features and benefits. You will also need to select the base currency of your account and agree to the terms and conditions of the broker.
    • Once you have selected your account type and base currency, you will be prompted to provide some additional personal information like your date of birth, occupation, and address. You will also need to answer a few questions about your trading experience and investment goals.
    • After you have completed the registration process, you will need to verify your account by providing some additional documents like a copy of your ID or passport and a proof of address like a utility bill or bank statement.
    • Finally, once your account is verified, you can then make your first deposit and start trading.

    Leverage

    FXTM offers leverage of up to 1:3000. It's recommended to use leverage wisely and only trade with funds you can afford to lose.

    Spread and Commission

    For the Advantage account, the spreads start from 0.0 pips, and $3.5 per lot traded on FX is charged. For the Advantage Plus account, the spreads start from 1.5 pips, but no commission. For the Advantage Stocks account, the spreads start from 6 cents, but no commission.

    The spreads offered by FXTM are typically lower than those offered by many other brokers in the industry, particularly on the Advantage account. The Advantage Plus account, however, has slightly higher spreads, which is to be expected due to no commissions.

    Account TypeSpreadCommission
    AdvantageFrom 0.0 pips$3.5 per lot traded on FX
    Advantage PlusFrom 1.5 pips
    Advantage StocksFrom 6 cents
    Spreads
    Spreads & commissions

    Trading Platform

    FXTM offers three chocies of trading platforms, including the popular MetaTrader 4 and 5 platforms, as well as their proprietary mobile trading app.

    trading-platform

    MT4 vs MT5

    FXTM Copy Trading

    FXTM Invest is an advanced copy trading feature offered by FXTM, designed to make trading accessible to investors of all experience levels. With a low entry threshold of just $100, this platform allows users to automatically replicate the trades of experienced Strategy Managers. FXTM Invest stands out for its attractive pricing model, offering zero spreads on major FX pairs and a performance-based fee structure where investors only pay when their chosen Strategy Manager generates profits.

    The process of getting started with FXTM Invest is streamlined into five simple steps: signing up or logging in to MyFXTM, selecting a Strategy Manager, opening an Invest account, making a deposit, and then watching as the system automatically copies your chosen manager's trades. This user-friendly approach, combined with the ability to maintain full control over your funds, makes FXTM Invest an appealing option for those looking to tap into the forex market with the guidance of seasoned professionals.

    FXTM Copy Trading

    Deposit and Withdrawal

    FXTM offers a variety of deposit and withdrawal options for its clients. Traders can deposit funds into their trading account using Kenyan/local transfers (local Indian payment methods: UPI and Netbanking, local Nigerian instant bank transfers, equity bank transfer, Ghanaian local transfer, Africa local solutions, M-Pesa, FasaPay, TC Pay Wallet), credit cards (Visa, MasterCard, Maestro, Google Pay), e-wallets (GlobePay, Skrill PayRedeem, Perfect Money, Neteller), and bank wire transfer.

    FXTM charges €/£/$3 or ₦ 2,500 fee for any deposit under €/£/$30 or ₦25,000.

    Deposit & Withdrawal

    Educational Resources

    FXTM offers various free educational resources including glossary, market analysis and guides.

    Educational Resources

    Besides, their educational resoucres are friendly both for beginners and professionals.

    For example, trading basics are suitable for beginners who want to learn some basics, while advanced guides are more suitable for traders who are experienced.

    Trading basics
    Advanced guides

    Customer Support

    FXTM is known for providing excellent customer support to its clients, including live chat, contact form and phone. The customer support team is available 24/5 and is multilingual, which means clients can communicate with them in their preferred language.

    Here are their headquarters and other office locations.

    HeadquarterHeadquarter Address5th Floor, NEX Tower, Rue du Savoir, Cybercity 72201
    CityEbene
    CountryMauritius
    Other offices#City/iesMauritius, Dubai, London, Hong Kong, Lagos, Limassol
    Contact form
    Contact info

    FXTM also provides an extensive Help Center section on their website that covers various topics, such as account opening, deposit and withdrawal methods, trading platforms, and more. This section is helpful for clients who prefer to find answers to their questions without contacting the support team.

    Help center

    Conclusion

    To sum up, FXTM is a well-regulated and respected forex broker with a wide range of market instruments, competitive trading conditions, and user-friendly trading platforms. FXTM's customer support is also responsive and helpful, and their free educational resources are very useful for both novice and experienced traders.

    FAQs

    Is FXTM legit?

    Yes, FXTM is regulated by FCA and FSC (Offshore).

    What trading instruments are available on FXTM?

    FXTM offers a range of trading instruments including forex, metals, commodities, stocks, indices, cryptocurrencies, and CFDs.

    What is the minimum deposit required to open an account on FXTM?

    $/€/£/₦200

    What trading platforms are available on FXTM?

    FXTM offers three chocies of trading platforms including the popular MetaTrader 4 (MT4) and MetaTrader 5 (MT5) platforms, as well as mobile trading.

    Risk Warning

    Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information provided in this review may be subject to change due to the constant updating of the company's services and policies.

    News

    FXTM Launches New Client Promotion in Malaysia

    NewsFXTM Launches New Client Promotion in Malaysia

    2025-06-18 17:42

    FXTM, a well-established and trusted name in the trading industry, has launched an exclusive promotion for new clients in Malaysia. Running from June 16 to July 15, 2025, the New Client Promotion offers newcomers the chance to receive up to $120 in cash rewards, plus extra trading cashback of up to $7 per lot.

    WikiFX
    2025-06-18 17:42
    News
    FXTM Launches New Client Promotion in Malaysia
    Broker Comparsion: FXTM vs AvaTrade

    NewsBroker Comparsion: FXTM vs AvaTrade

    2025-04-29 15:06

    FXTM and AvaTrade are two well-established online brokers offering forex and CFD trading across global markets. Both enjoy strong reputations and high ratings on WikiFX—FXTM holds an AAA overall rating, while AvaTrade scores 9.49/10, indicating they’re regarded as reliable choices by the community. However, since brokers have great reputation in the industry, how do we know which one is more suitable for individuals to invest in? Today's article is about the comparison between FXTM and AvaTrade.

    WikiFX
    2025-04-29 15:06
    News
    Broker Comparsion: FXTM vs AvaTrade
    2025 FXTM Comprehensive Review

    News2025 FXTM Comprehensive Review

    2025-02-17 13:38

    Description: This article provides a thorough review of FXTM from multiple perspectives, including its basic introduction, fees, safety, account opening, and trading platforms.

    WikiFX
    2025-02-17 13:38
    News
    2025 FXTM Comprehensive Review
    NBI PH Rescues 84 Filipinos from Alleged Forex Trading Scam in Pampanga

    ExposureNBI PH Rescues 84 Filipinos from Alleged Forex Trading Scam in Pampanga

    2024-09-25 17:03

    NBI Philippines rescues 84 Filipinos in Pampanga, from a scam hub posing as a BPO allegedly involved in FXTM USDT Forex Trading. Authorities target cybercrime violations in the Philippines.

    WikiFX
    2024-09-25 17:03
    Exposure
    NBI PH Rescues 84 Filipinos from Alleged Forex Trading Scam in Pampanga

    User Reviews

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    49

    Comments

    Write a review

    FX3897314942
    0-3months
    Unable to withdraw funds, both applications were rejected, online robot customer service answers irrelevantly, unable to communicate, giving irrelevant answers, and it is not clear what the problem is for the withdrawal rejection.
    2025-06-20 07:33
    Reply
    0
    0
    Muhammad Shafiq'S32
    0-3months
    im trying to withdrawal from morning until night didn't get my money
    2025-06-17 18:59
    Reply
    0
    0
    AlfredoRomero
    more than one year
    Very good in spreads, leverage, and other aspects but it is not very intuitive, difficult to access for trading, and the methods for withdrawals are not very practical, with too much delay in customer service.
    2025-06-09 10:54
    Reply
    0
    0
    胡永志
    6-12months
    No upload entry, customer service unresponsive, half-year of fruitless communication.
    2025-06-04 01:21
    Reply
    0
    0
    FX2209807951
    more than one year
    They don't allow withdrawals without activation.
    2025-05-19 11:08
    Reply
    0
    0
    星辰9516
    more than one year
    Scam platform, unable to withdraw funds
    2025-05-04 23:21
    Reply
    0
    0
    FX1816129872
    0-3months
    On the evening of April 7, 2025, I was trading crude oil with FXTM. During the process, I made 20 long positions and then 20 short positions in crude oil, hedging my trades. At that time, the net value of my account was 24,000 USD. Afterwards, I decided to exit the market for profit. While closing the positions, I was only able to close the 20 short position trades, and the 20 long positions could never be closed. Consequently, my account was liquidated within a few minutes. Urgently, I contacted FXTM and after waiting a week, the platform got back to me. The summary of their response was essentially that it was a market issue, an LP issue, not a platform issue, and the customer had to bear it. The response from the platform suddenly made me realize that not all traders are professional. More details of the reply I will share through images so fellow investors can judge for themselves.
    +1
    2025-04-24 12:57
    Reply
    0
    0
    FX2869616035
    0-3months
    Fees are continually charged, and withdrawals have been blocked. Despite two attempts, I can only see a message instructing me to withdraw in a method that doesn't allow withdrawals. Hence, I can't withdraw funds.
    2025-04-11 16:10
    Reply
    0
    0
    投资丶小金
    3-6months
    The trading clearly charges spreads, commissions, fees and other expenses. Lower costs can directly enhance investors' potential returns.
    2025-03-22 06:14
    Reply
    0
    0
    After being introduced by a friend, I opened an account on FXTM to trade international gold and oil. Initially, deposits and withdrawals were normal, but after the amounts became larger, they restricted selling and prohibited logging into the account. The money deposited cannot be withdrawn. #FXTM
    2025-02-16 18:55
    Reply
    0
    0
    洋芋
    more than one year
    On January 11, 2024, I traded XAUUSD on the FXTM platform. Before the announcement of the US December unadjusted CPI annual rate, I placed two orders, with order numbers 1463538047 and 1463538552, setting stop losses at 2040.63 and 2040.55 respectively. After the data was released, which was bearish, the price of XAUUSD initially surged then continued to fall. According to Jinshi Data, the highest quote was 2039.46, yet the platform's quote reached up to 2045.71, directly causing my positions to be liquidated. Under normal circumstances, both trades would have been profitable. The issue with the platform's inflated quotes directly led to my account being blown up. The response from customer service did not address this substantive issue; I request that they refer to actual quotes from authoritative platforms. Moreover, responses from relevant departments were unrelated to the actual situation of the orders and the platform's quotes. The issue with the quotes is solely between the platform and its traders; however, I am merely cooperating with the platform. The account blow-up caused by artificially high quotes should not be a loss borne by me as a customer. Therefore, I request that these two trades not be counted as losses.
    2025-01-31 07:34
    Reply
    0
    0
    FX9971484472
    3-6months
    When trying to withdraw to a local bank, a message pops up saying to make a deposit first. Local bank deposits have been blocked since when? I don't understand why they say there is no record of a deposit. Even though it is clearly shown in the transaction history. Anyway, I received confirmation that the deposit confirmation and other documents have been processed. Even though it has been confirmed, the messages continue to appear. If you want to withdraw in coins, it says to use the local bank initially entered. I sent the deposit confirmation and error message asking for confirmation, but it continues to not work even though it says it has been processed. This clearly seems to be a withdrawal delay. If possible, I think I need to sort out the remaining accounts as well.
    2025-01-24 12:49
    Reply
    0
    0
    苹果ID941
    6-12months
    I often can't log into my account, it says the username or password is incorrect, but they are not. I even changed my password via SMS, but still couldn't log in. I added a manager from the official website on WeChat, we chatted briefly and then they stopped replying; further inquiries were also ignored. Previously, I had several accounts under this login, but when I tried to access them six months later, all accounts had disappeared even though the username and password were correct. Recently, I couldn't log in at all with these credentials. Accessing their official website is very unstable, sometimes I can't get through at all. Even if there is money in your account, you can't log in, you have no way to withdraw it.
    2024-12-29 23:21
    Reply
    0
    0
    FX3495737278
    6-12months
    I deposited through cryptocurrency but did not receive the funds in my account, and customer service did not respond.
    2024-12-07 01:12
    Reply
    0
    0
    FX2753153911
    6-12months
    FXTM cleared account data and I re-activated and registered again on September 27. At that time, customer service mentioned there was a cashback activity for new users and deposits based on trading volume, which encouraged frequent trading. Throughout October, I repeatedly confirmed with customer service whether I was enrolled in the activity, and each time I was told that I was registered but that cashback would only be calculated on November 20th. However, this month they claimed that because my WeChat public account was only linked but not logged in, I did not participate in the activity. After reviewing some past chat records, they then claimed that since my WeChat had been previously linked and logged in with old user information, my registration was unsuccessful. (I have cleared some mobile chats and screenshots, but they have complete chat records in their backend which they cannot provide to me. My account data was cleared earlier this year due to inactivity caused by platform slippage issues, which FXTM did not reasonably explain, and their peak rates were inconsistent with other platforms.)
    2024-11-22 10:25
    Reply
    0
    0
    FX2003146674
    6-12months
    Difficulties in withdrawing funds and unable to contact customer service.
    2024-10-26 17:36
    Reply
    0
    0
    小心4150
    6-12months
    I copied trades for a week, focusing only on EURUSD transactions, all were day trading with small amounts. There were over ten transactions each day with very clear details. Suddenly, yesterday, my account showed a loss of over $300, and to this date, there are no transaction details except for six profitable trades shown; the rest are missing! Inquiring with online customer service yielded no results. Why hasn't anyone exposed it?
    2024-10-22 11:33
    Reply
    0
    0
    星巴克8580
    more than one year
    Normal orders are not being processed, customer service is distorting the truth and shirking responsibility.
    2024-10-14 00:42
    Reply
    0
    0
    How come my order did not get placed on the FXTM platform when it was successfully placed on other platforms? The platform claims that the market did not reach that point, but I checked multiple sources, and the market did reach around 2501. Who can ensure fairness in this matter?
    2024-09-21 00:53
    Reply
    0
    0
    ylshe
    more than one year
    My account was deleted without any reason. I have been registered for 5 years and there are still funds in it.
    2024-09-20 22:39
    Reply
    0
    0
    28
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